Books

Trust, Complexity and Control: Confidence in a Convergent World (2007)
This book covers in-depth analysis of trust and control from the perspective of confidence and complexity, in relationship to the convergent communication. For more details see here

Understanding Public Perceptions: Trust and Engagement in ICT-Mediated Services (2008)
This joint book provides empirical and theoretical analysis of the adoption of ICT-mediated services to develop a series of guidelines. For more details see here

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